Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronics?
We offer expedited shipping across the country. Standard orders usually arrive within 3-5 business days, while express options are available at checkout for 24-hour delivery.
Do my electronic devices come with a warranty?
Yes, all products sold on ElectricShop come with a minimum 12-month manufacturer warranty. Some premium brands offer extended coverage which can be registered on their respective websites.
What is your return policy for opened items?
We accept returns within 30 days of purchase. If the item is opened, it must be returned in its original packaging with all accessories and manuals included to be eligible for a full refund.
How can I track my order status?
Once your order is processed, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your shipment in real-time.
Are the products on your site brand new or refurbished?
ElectricShop primarily sells brand new, factory-sealed electronics. Any refurbished items are clearly labeled in the product title and description and undergo a rigorous 20-point quality check.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.